Last updated on 23rd June 2025
Welcome to Our website, www.futwork.com (“Website”) and/or Our App, Futwork (“App”), collectively referred to as “Platform(s)”. The Website and App is owned by Wynaut Webventures Private Limited, a private company incorporated under the Companies Act, 2013 bearing CIN U74140MH2016PTC273592 and having its registered office at F-2, C/6, Sector-10, Vashi, Navi Mumbai, Thane, Mumbai, Maharashtra 400703, India(“Futwork” or “Us” or “We” or “Our” or “Company”). We own and operate a telecalling software and provide services related to telecalling under the name and style of “Futwork”.
We are concerned about the privacy of the users accessing Our Platform(s) (“You” or “Your” or “Yourself” or “User”).
Please read this privacy policy (“Policy”) before using the Platform(s) or submitting any personal information. Your privacy is important to Us. We value the trust placed in Us by the Users and are committed to protecting and respecting the privacy of the Users in relation to the use of the Platform. This Policy together with the Terms of Use describes how the Company collects, uses, processes and discloses the information provided by the Users of the Platforms. Every User who accesses or uses the Platform(s) and/or the services shall be bound by this Policy.
By mere access or use of the Platform(s), the User expressly consents to Our use and disclosure of the User’s Personal Information in accordance with this Policy and the Terms of Use. This Policy is incorporated into and subject to Our Terms of Use. If the User does not agree to the processing of their Personal Information as described in this Policy, the Company kindly requests the User that they should refrain from using the services or accessing the Platform and any ancillary services provided therein. However, if a User revokes any mandatory permissions, then You may not have access to Our Platform(s).
This Policy is published pursuant to Section 43A of the Information Technology Act, 2000, underlying rules and all other applicable data privacy provisions.
AMENDMENTS:
We reserve the right, at Our sole discretion, to change, modify, add or remove portions of this Policy (“Changes”). You are requested to check this Policy periodically for Changes as Your use of the Platform(s) is subject to the most current version of this Policy and Your continued use of the Platform(s) following such Changes, will meanthat You accept and agree to the Changes, except where explicit consent is required by law or You are required to be notified by law, then the update shall be notified either by sending an email or a notification. The User is advised to carefully read such notices and provide their consents, if required.that You accept and agree to the Changes, except where explicit consent is required by law or You are required to be notified by law, then the update shall be notified either by sending an email or a notification. The User is advised to carefully read such notices and provide their consents, if required.
COLLECTION OF INFORMATION:
“Personal Information” shall mean such information disclosed by or obtained from any User of the Platform(s) capable of identifying a person and any other information about the User that You willingly submit to the Platform(s).
When You access or use the Platforms, we collect and store Your Personal Information which is provided by You from time to time during the course of Your use or access of the Platforms. Once You give Us Your Personal Information, You are not anonymous to Us. Your Personal Information may be stored on Our computer records system and/or in printed records. If You do not wish to share the required information with Us, We might not be able to provide You with the service You have asked for, or give You the level of service expected by You. The Company may also collect information in instances, such as, where User accesses the Platform or social media pages, social networking sites; or when the User interacts with the Company or its authorised service providers using various means, including telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms, and emails; or when the User provides feedback or lodges a complaint.
The above instances are not intended to be exhaustive but rather represent common instances where the User’s Personal Information may be collected and used by the Company, in order to provide the efficient services/ products.
You always have the option to not provide Your Personal Information by choosing not to use a particular service or feature on the Platform(s). By using the Platform(s), You hereby consent to the collection, storage, and use of Your
Personal Information by Us in accordance with applicable data protection laws, including but not limited to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. You have the right to withdraw Your consent by submitting a written notice to Our designated Data Protection Officer/Grievance Officer. Upon receipt of such notice, We shall cease to process Your Personal Information, subject to any legal or contractual obligations that require otherwise.
We collect Personal Information about You through a variety of different methods including direct interactions, filling in forms on Our Platform(s) (or otherwise) or by communicating with Us by post, phone, email or otherwise, including when You request Us for a demo by providing Your Personal Information, when You create an account on our Platform(s). subscribe to our service or publications; request resources or marketing be sent to You; participate in a promotion or survey; or give Us feedback. Unless required or authorized by law, We will not collect or use Personal Information from Your use of Our services and Platform(s) for any purpose other than those identified in this Policy without obtaining further consent.
You may provide the Company with Your financial information from you including, but not restricted to, your credit/debit card number or your bank account details (collectively referred to as “Financial Information”). Financial Information collected from the Users’ by the Company’s will be used only for making or receiving payments.
AUTOMATED TECHNOLOGIES OR INTERACTIONS:
As You use Our Platform(s), We may automatically collect information about Your equipment, browsing actions and usage patterns. We collect this information by using cookies, server logs and similar technologies. These encrypted statistics do not identify You personally but provide Us the information regarding Your visit to the Platform(s) and the type of user who is accessing Our Platform(s) and certain browsing activities by You. This data may include (but shall not be limited to) IP address of Your server from where the Platform(s) is being accessed, the type of operating system of Your device, the pages You last visited before visiting Our Platform(s), the duration of Your stay on Our Platform(s). These data(s) are used by Futwork to understand the use and number of users visiting the Platform(s). This anonymous information is collected through the use of pixel tags. This aggregated Information does not reveal Your identity and as such in itself is not Personal Information. An example of this is where We review Your usage data to work out the percentage of website users using a specific feature of Our Website. If We link this aggregated information with your Personal Information, so that You can be identified from it, then it is treated as Personal Information.
THIRD PARTIES OR PUBLICLY AVAILABLE SOURCES:
We may receive Personal Information about You from various third parties and public sources such as analytics providers, search information providers, online recruitment platforms, and social media websites. We also collate location information which is collected by Us after You enable the necessary permissions on Your device from which You access Our Platform(s). We may automatically track certain Personal Information about You based upon Your behavior, acts, and preferences on the Platform(s). We use this information for the purposes of internal research on Users' demographics, interests, behavior to better understand, protect and provide Our users a better experience on Our Platform(s), and to reach out to the Users who have shown an interested in partnering or collaborating with Us through an online recruitment platform.
USE OF YOUR INFORMATION:
We will treat your Personal Information as strictly private and confidential. We will only use or disclose it for purposes directly related to Our core business, or in ways that You would reasonably expect that We may use it in the course of our business. We do not sell, trade, or otherwise transfer Your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our Platform(s), conducting our business, or servicing Us, so long as those parties agree to keep this information confidential and the data is used only for the activities, We have asked them to perform.
We may use your personal information to:
We may share Your Personal Information to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. However, non-personally identifiable information including statistical data may be provided to other parties for research or other uses.
We may from time to time send you service-related announcements when We consider it necessary to do so (such as when We temporarily suspend the services for maintenance, security, privacy, or administrative-related communications). We send these to you via email.
We may remove parts of data that can identify You and share anonymized data with other parties. We may also combine Your Personal Information with other information in a way that it is no longer associated with You and share that aggregated information. You give us permission to use the Personal Information by sharing it securely with third party websites and applications that help to serve the User better. We pass on the Personal Information securely to Company’s third party service providers including, but not limited to, wzkrt.com.
Some of the information related to the Platform(s) and Your visit to the Platform(s) may be shared with Our sponsors, investors, developers, strategic business partners and associates in order to enhance and grow Our business and the Platform(s). If We sell or otherwise transfer part or the whole of Futwork or Our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), Your Personal Information may be among the items sold or transferred. We will reasonably ensure that such buyer or transferee will have to honor the commitments We have made in this Policy. We may disclose Your Personal Information to the extent such disclosure is reasonably necessary to enforce Our Terms of Use or Our other policies and in order to respond to claims of any other User or third-party. If You send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about Your activities or postings on the Platform(s), We may collect such information into a file specific to You.
The Company has implemented security policies, rules, and technical measures, as required under applicable laws. It is expressly stated that the Company shall not be responsible for any breach of security or for any action of any third parties that receive Users’ personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
To the extent that other parties have access to the Personal Information, the Company shall, on a best effort basis, ensure that the other parties treat such information at least as protectively as they treat such information obtained from their users or members.
By using the Platform(s), You consent that the Company may record telephone calls or communications between You and the Company and/or any other third parties, including but not limited to clients, customers, or employees of the Company. You acknowledge that these recordings do not infringe Your privacy and may be used by the Company for research and development, training, business intelligence, business development, or for User administration. Company may share the telephone records with third parties when required by law or its service providers.
MARKETING:
The Company may send You marketing information and details through means including (without limitation) e-mails, messages or calls. We understand You explicitly grant us consent for the same. In case You wish otherwise, please contact Us at the details mentioned below. We offer regular e-mails, including a weekly update, to let You know about new services. From time to time we may also contact You to ask Your views on issues affecting Futwork. We may personalise the message content based upon any Personal Information You have provided to Us and Your use of the Platform(s).
We may use Personal Information which we hold about You to show You relevant advertising on third party websites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing You an advertising message where we know You have a Futwork account and have used Our services. If You don’t want to be shown targeted advertising messages from Futwork, some third party websites, allow You to request not to see messages from specific advertisers on that website in future.
STORAGE AND PROCESSING:
Due to the existing environment, We cannot ensure that all of Your Personal Information will never be disclosed in ways not otherwise described in this Policy. Therefore, although We use industry standard practices to protect Your privacy, We do not promise, and You should not expect, that Your Personal Information will always remain private. Your Personal Information may be stored and processed in India or any other country in which We or Our service providers or third-parties, as referred in this Policy, maintain facilities. We use commercially reasonable safeguards to help keep the information collected through the Platform(s) secure and take reasonable steps (such as requesting a unique password) to verify Your identity before granting You access to Your account. However, We cannot ensure the security of any information You transmit on the Platform(s) or guarantee that information on the Platform(s) may not be accessed, disclosed, altered, or destroyed. When You access Our Platform(s), We offer the use of a secure server. The secure server software (SSL) encrypts all information You put in before it is sent to Us.
YOUR RIGHTS:
You may, at any time, request access to the Personal Information that We hold which relates to You. Please note that this right entitles you to receive a copy of the Personal Information that We hold about You in order to enable You to check that it is correct and to ensure that we are processing that Personal Information lawfully. It is not a right that allows You to request Personal Information about other people, or a right to request specific documents from Us that do not relate to your Personal Information. You can exercise this right at any time by writing to Us using contact details set out here and telling Us that You are making a subject access request. You do not have to fill in a specific form to make this kind of request. You may, at any time, request that We correct Personal Information that We hold about You which You believe is incorrect or inaccurate by writing to Us on details mentioned below. You may also ask Us to erase Personal Information if You do not believe that We need to continue retaining it, by writing to Us on details mentioned below. Please note that We may (but are not obligated to) ask You to verify any new data that You provide to Us and may take Our own steps to check that the new data You have supplied Us with is right.
The European Union General Data Protection Regulation (“GDPR”) is a regulation that protects the privacy and security of personal data collected from individuals within the territory of the European Union (“EU data subjects”). It applies to organizations established outside of the EU if they: (i) process the personal data of EU data subjects when offering them goods or services; or (ii) monitor the behavior of EU data subjects. Futwork neither offers goods or services to EU data subjects nor monitors their behavior. Therefore, the GDPR does not directly apply to Futwork. However, Futwork may work with organizations that collect or process personal data of EU data subjects, that are subject to GDPR. In such cases, if required or mandated by GDPR, Futwork will implement appropriate technical and organizational security measures to provide a level of security appropriate to the risks that are presented by the processing and the nature of the Personal Information to be protected. In all such instances, The Company shall process the Personal Information of EU data subjects solely on behalf of and at the direction of the organizations that provide Personal Information to the Company for processing.
COOKIES AND CACHE :
We use data collection devices such as "cookies" and “cache” (collectively, “Cookies”) on certain pages of the Platform(s) to help analyze Our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of Cookies. By using the Platform(s), You agree to
the following: You can refuse to accept Cookies from the Website by configuring Your browser to refuse Cookies. By doing so You will not be able to log in and avail all services from Us and this may significantly impact
Your experience with the Platform(s) and may make parts of the Platform(s) non- functional or inaccessible for You. By registering or logging into the Platform(s), You are explicitly consenting to Us that We can set a Cookie for this purpose. It is impossible for You to log into the Platform(s) without Us setting a Cookie. You can delete any Cookies We have set at any time through Your browser. We place both permanent and temporary Cookies in Your device. Most Cookies are "session cookies", implying that they are automatically deleted from Your device at the end of a session. You can stop Cookies from being downloaded on Your device from the Platform(s) at any time by selecting the appropriate settings in Your browser. You can also delete Your browser Cookies or disable them entirely. The browsers will tell You how to change Your browser settings to notify You when a Cookie is being set or updated, or to restrict or block certain types or all Cookies. We recommend that You leave them turned on.
THIRD PARTY LINKS:
If you access third party websites using the links provided on the Platform, the operators of these websites may collect information from You that could be used by them, in accordance with their own privacy policies. Please check these policies before You submit any personal data to these websites.
DURATION OF MAINTAINING AND USING YOUR PERSONAL INFORMATION:
We may retain certain Personal Information for a commercially reasonable time for backup, archival, and/or audit purposes or the maximum period permissible under applicable laws, whichever is more. We may retain Personal Information about You for the purposes authorized under this Policy unless prohibited by law. We may, at our discretion, either delete Your Personal Information or de-identify it so that it is anonymous and not attributed to Your identity. For example, We may retain information to prevent, investigate, or identify possible wrongdoing in connection with Our services or to comply with legal obligations. In such a case We may use Your Personal Information indefinitely without further intimation to You. If You remove Personal Information that You posted on the Platform(s), copies may remain viewable in cached and archived pages of the Platform(s), or if other users or third parties using the Futwork API have copied or saved that information.
We do not knowingly collect or solicit any Personal Information from minors or knowingly allow such persons to access or register for the services on Our Platform(s). In the event, We learn that We have collected Personal Information from a minor without parental consent, we will delete that information as quickly as possible.
GRIEVANCE OFFICER:
You can contact our Grievance Officer by email to enquire about the treatment of your information, including the request for deletion of your Personal Information as identified in this document. In case of any questions, or concerns about this Policy or any complaints or grievances about how the Company handles Personal Information, any changes, withdrawal or review of the User’s information or the use of their Personal Information or implementation of the child protection features, User may contact the grievance officer, who for purposes of this Policy shall be the of the Company (“Grievance Officer”). The Contact details of the Grievance Officer are as follows:
Name: Armaan Vananchal
E-mail id: priority@futwork.com
DATA PROTECTION OFFICER:
The Contact details of the Data Protection Officer are as follows:
Name: Yashbeer Singh
E-mail id: yashbeer@futwork.com
CONTACT US :
We encourage You to contact Us in case You have any queries regarding this. Policy and/or You wish to report an infringement, or otherwise hello@futwork.com
Copyright © 2024 Wynaut Webventures Pvt Ltd
CIN:U74140MH2016PTC273592
Made with ❤️ in India 🇮🇳
